Returns & Exchanges
At The Furniture Warehouse, we want you to love your home, which is why we offer a 30-day return policy on most items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we are here to help you find the perfect replacement or process a hassle-free refund.
Return Process
- 1.Initiate Your Request
Contact our customer service team or log into your account portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare for Pickup
Disassemble the item if necessary and place it back in its original packaging with all hardware and assembly instructions included to ensure a safe transit.
- 3.Schedule Collection
Our specialized furniture logistics team will contact you to schedule a convenient window for curbside or in-home pickup of the returning items.
- 4.Inspection and Refund
Once the item reaches our warehouse and passes a quality inspection, your refund will be processed to your original payment method within 7-10 business days.